How CIYI handles inquiry information.

This page explains how inquiry information submitted through this website may be used for quotation, communication, and order follow-up.

Information we collect

Name, company, email, WhatsApp or WeChat contact.
Product requirements such as size, grade, coating, quantity, packaging, and destination market.
Messages, drawings, photos, or sample information voluntarily provided by buyers.

How we use it

To review magnet requirements and prepare quotation suggestions.
To communicate about samples, packaging, shipping, and bulk order details.
To maintain B2B customer communication records when needed.

Data sharing

CIYI does not sell inquiry information. Information may be shared internally with sales, production, quality, or packing staff when needed to evaluate or fulfill a buyer request.

Contact

Email: sheldonyu@ciyiproduct.com / kechenyu@ciyiproduct.com